Terms of Service

Last updated: 12 November 2026

1. Provider, scope and agreement

LeraLink is a product and registered trade name of SSStudio, a Dutch micro-enterprise, KvK 98779885, VAT identification number NL005352396B67 (“LeraLink”, “we”, “us”). Electronic contact details are provided in our Company Information page.

These Terms govern visitors, registered users, contributors, installation administrators and customers. A customer that orders a dedicated installation enters into a separately agreed written Customer Agreement or accepted offer covering scope, setup, annual subscription, pricing, support and relevant service commitments. In case of conflict, that agreement takes precedence for the customer relationship, except where mandatory law requires otherwise. A Data Processing Agreement (DPA) applies to processing carried out on the customer's documented instructions; it must be actually executed or validly incorporated.

Reading public pages does not itself require an account or imply acceptance of every contractual obligation in these Terms. Account holders accept applicable terms during registration or access, and customers accept them through the relevant contractual process.

2. Platform and installations

The Platform is the LeraLink software, hosted services and public-facing discovery features. An installation or tenant is a distinct editorial and knowledge space managed by a customer, accessible through a LeraLink subdomain or an authorised custom domain. A customer is a contracting organisation or individual operating an installation. Users include authorised members, authors, translators, editors, reviewers and administrators. Content includes Pieces, Blocks, translations, media, annotations, metadata, citations, structures and other material supplied to or created in an installation.

An installation determines its own publishing and membership policies within applicable law and platform-wide safeguards. The customer's rules must be clearly available to its users. The same individual may participate in more than one installation; this fact alone does not authorise one customer to view another customer's membership data.

3. Eligibility, accounts and minors

Users must supply accurate account information, safeguard access to their email accounts and devices, and report suspected account compromise to security@lera.link. Where permitted by the product, sign-in uses email-based one-time credentials; administration may require a passkey. Assigned permissions determine what a person can access; an administrator must not grant excessive access.

LeraLink may be used for education involving minors, but independent registration and participation by a person under 16 is allowed only through an appropriately designed process that obtains and verifies authorisation from a holder of parental responsibility where required under Dutch or other applicable law. A customer's permission alone is not a substitute for necessary parental authorisation or safeguards. Until this workflow is operational, installations must not enable independent under-16 accounts. Additional protections may apply to child-directed content and profiling. Tenants of LeraLink are responsible for this.

4. Commercial arrangements and payments

At present LeraLink supplies installations under individually agreed setup fees and annual subscription agreements; no general published self-service paid plan or public price list is incorporated by reference. Quotes specify fees, VAT treatment, payment dates, term, renewal, scope and additional services. LeraLink currently does not operate a payment or payout service between installations and their audiences. Customers are responsible for their own subscriptions, membership fees or other transactions, if any, arranged outside LeraLink.

Any offer addressed to a consumer, rather than a customer acting in business, must separately provide all applicable pre-contract information, withdrawal rights and digital-service protections. Nothing here removes rights arising under mandatory consumer law.

5. Intellectual property, authorship and permissions

Contributors and other rightsholders retain the rights they hold in their original work. Neither adding material to an installation nor participation in a shared editorial workflow automatically transfers those rights to SSStudio/LeraLink or to another contributor. The customer must establish and disclose its own contributor agreements, licensing arrangements, attribution and reuse rules, including how co-authorship, translations, reviews and derivatives are handled. LeraLink provides tools for recording provenance, roles, licences and editorial history; those tools do not themselves determine legal ownership.

A user or customer uploading content warrants that they have the permissions reasonably required to store, edit, translate, display and share it within the chosen workflow. They grant LeraLink the non-exclusive, worldwide, royalty-free permission strictly necessary to provide the requested hosting, processing, display, security, export and other contracted functions, for the required period. This permission does not itself authorise unrestricted republication or third-party model training. Public material remains subject to its expressly stated licence, copyright restrictions and other rights.

6. Public knowledge, discovery and curation

Where a customer chooses to make material public and authorises platform discovery or federation, LeraLink may index and curate eligible public metadata, concepts, entities, duplicate records and relationships according to published quality and editorial criteria and applicable licence settings. This may include deciding whether content appears in cross-installation search, curated collections or federated discovery. Inclusion is not a guarantee of accuracy or an endorsement of every view expressed. Exclusion from a curated discovery surface does not necessarily remove lawful content from its original installation.

We do not use these public-discovery permissions to access tenant-private or restricted content for editorial curation. Technical processing of restricted data to deliver the contracted service, where authorised and documented, is separate from public curation. Any future expansion of cross-tenant services affecting non-public data requires a new legal and contractual assessment.

7. Artificial intelligence and provenance

Some features may use external AI services for translation assistance, semantic analysis, descriptions, image creation or other specifically enabled functions. Their availability depends on the customer configuration. Each task tries its models in a fixed order set by the platform; an installation's administrators can see that order, with each provider, on the page 'AI in this installation'. The interface may distinguish human-created, AI-assisted, human-reviewed and unreviewed AI output. Machine translations can be shown to readers before a person has reviewed them; they are then labelled 'AI translation · Not yet human-reviewed'. The availability of a review control does not mean every output has actually been reviewed. Users and publishers must check accuracy, rights, bias, attribution, suitability and disclosures before relying on or distributing outputs.

LeraLink does not claim ownership of user content merely because AI tools process it. We do not intentionally use private installation content to train our own foundation models. Third-party processing, retention and any model-training restrictions must be disclosed in the relevant DPA, provider register and AI disclosures; we do not promise that all third-party providers follow identical terms. Where applicable, mandatory AI transparency rules prevail.

8. Conduct and security

Users must not upload unlawful or infringing material; publish threats, harassment, personal data without an appropriate basis, or unlawful intimate material; impersonate others deceptively; send spam; interfere with access controls or service availability; perform abusive automated harvesting; or use the service in breach of applicable sanctions or laws. Security testing is permitted only under our Coordinated Vulnerability Disclosure policy. We may act proportionately to preserve safety, lawful operation and other users' rights.

9. Moderation, notices and appeals

Customers manage their own editorial judgments and community moderation, subject to law and these Terms. Reports of potentially illegal hosted material may be submitted through the Report Content procedure and the currently operational address legal@lera.link. We evaluate sufficiently substantiated notices without undue delay, taking account of legality, context and relevant rights. Restrictions are communicated with reasons and available redress where legally required. Where DSA provisions for online platforms apply to a particular service, any additional statutory redress and procedural obligations are provided notwithstanding narrower wording here. We may refer a matter to a customer or appropriate authority as permitted or required by law.

10. Service operation, change and support

Service scope, response targets, maintenance arrangements and any uptime commitments arise only from the applicable Customer Agreement or SLA. No uninterrupted or error-free service is guaranteed. Material changes to a contracted paid feature will be handled in accordance with the contract and applicable law; we will provide reasonable advance notice where practicable. Security or legal necessities may require faster action.

11. Suspension, termination and portability

Customers may end or decline renewal as provided in their signed agreement. We may temporarily restrict access where necessary to address imminent abuse, a material security issue or legal obligation; other material breaches ordinarily receive notice and an opportunity to remedy where reasonable. End users may leave installations subject to legitimate retention obligations and the customer's rules.

Customer exports are supported by the export function in Tenant Admin; deletion of an installation is carried out by us as part of the agreed exit process. The customer should request and verify an export before deletion; retention of some records may be legally required. The ordinary post-termination active-data deletion target is seven days after the agreed termination/export window, where the deletion workflow has been initiated and no retention exception applies. Backup copies, security records and third-party processing may follow separately disclosed retention cycles. The exact trigger, export scope and backup deletion period must be agreed in the Customer Agreement and DPA; no unconditional guarantee of full deletion from all systems within seven days is made.

12. Liability and governing law

Each party remains responsible for its own unlawful conduct, rights clearance and contractual duties. Liability exclusions or caps applicable to business customers, if any, must be specified in the individually negotiated Customer Agreement and assessed for reasonableness under Dutch law. Nothing excludes liability that cannot legally be excluded, or overrides mandatory consumer protections. Dutch law governs business agreements, without prejudice to overriding mandatory law; the competent court will be determined by the signed agreement and applicable jurisdiction rules.

13. Changes and contact

We will date and archive material revisions and give affected contracting customers notice as required by contract and law. Earlier versions of these Terms are available on request. Questions: legal@lera.link; privacy matters: privacy@lera.link; security: security@lera.link. See Company Information for formal identification and service contacts.