Availability and StatusLeraLink Team

Availability and Status

Where to see whether LeraLink is working, and how we report incidents

Last updated: 12 November 2026

Status page

status.lera.link shows whether LeraLink's site, its programming interface and platform administration are reachable, with response times and their history. It runs outside LeraLink, on GitHub, so it keeps working when LeraLink does not. It shows the platform only, not individual installations.

Incidents

When a part of the service is down or degraded, we open an incident on the status page and update it until it is resolved. For a significant incident we publish a report afterwards in Updates → Incident Reports: what happened, how long, whom it affected, and what we changed.

Planned maintenance

We announce planned maintenance in advance in a notice on LeraLink's sites. During maintenance, published works stay readable and people already signed in stay signed in; writing, and signing in anew, may be paused for a limited time.

Backups and recovery

The database is backed up every night, and the backups are kept for 30 days in the EU. Restoring is rehearsed on a separate copy, so that we know how long it takes.

Changes

Every change is first released to a separate test environment and reaches the live service only after it has been checked there and approved.